FAQs

ULTRALYX offers many products that are compatible with many Natural Programs. However, because the requirements of each program are different, be sure to inspect the ingredients listed on the product label and confirm that your program allows them. If you have any questions on specific ingredients, call 1-888-718-3493 and one of our nutritionists can assist you.

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While most of these products do not have a specific expiration date (unless so listed on the product label), we do recommend that ULTRALYX supplement products be used within 1 year of the date of manufacture. If you are unsure about the age of the product you purchased, call 1-888-718-3493 with your product label in hand and we can tell you the age according to the batch code found on the label.

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The batch code is typically found directly above the product number (or sometimes near it or on a sticker). It is an alpha-numeric code with 2 letters and 7 digits. A sample batch code would be EB0112499. Please have this code ready when calling in with any questions relating to a specific batch.

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